The Itasca Police Department is divided into several divisions, each playing a crucial role in maintaining public safety and ensuring a peaceful environment for all residents of Itasca.

The Itasca Police Department is committed to ensuring the safety, security, and well-being of the residents and business community in Itasca. The department is divided into several divisions, each playing a crucial role in maintaining public safety and ensuring a peaceful environment for all residents of Itasca.

Administration Department: 

The Administration Department is responsible for the overall management and coordination of the Police Department's operations. It includes the Director/Chief of Police, two Deputy Chiefs, and an administrative assistant who oversee budgeting, strategic planning, policy development, and internal affairs. They work closely with other divisions to ensure the smooth functioning of the department and maintain a strong connection with the community.

Detectives Division: 

The Detectives Division focuses on criminal investigations and specialized case management. Detectives are highly skilled investigators who handle complex cases, such as homicides, sexual assaults, fraud, and other serious crimes. They work diligently to gather evidence, interview witnesses and suspects, analyze information, and build strong cases for prosecution. Detectives collaborate with other divisions, outside agencies, and prosecutors to solve crimes and bring offenders to justice.

These divisions work in close collaboration to ensure comprehensive and effective law enforcement services in Itasca. Together, they form a strong team dedicated to upholding public safety, maintaining community trust, and fostering positive relationships with residents. 

Patrol & Sergeants Division: 

The Patrol Division serves as the backbone of the Itasca Police Department. They are the first responders to emergency calls, routine patrols, and community policing activities. Patrol officers are responsible for maintaining law and order, enforcing traffic laws, responding to calls for assistance, conducting preliminary investigations, and providing immediate aid in crisis situations. Sergeants, as experienced supervisors, provide guidance, leadership, and support to patrol officers in the field.

Records Division:

The Records Division is responsible for managing and maintaining all official records of the Itasca Police Department. This includes incident reports, arrest records, accident reports, and other important documents. The division ensures the accurate and timely processing of records requests from the public, media, and other law enforcement agencies. They play a critical role in providing information to support investigations and legal proceedings.

9-1-1 Dispatchers:

During emergencies, the Itasca Police Department relies on the Addison Consolidated Dispatch Center (ACDC) for 911 services. ACDC serves as a central communication hub, promptly receiving emergency calls and dispatching the appropriate resources. The trained dispatchers at ACDC gather crucial information from callers and coordinate the response of law enforcement officers and fire personnel to ensure timely assistance to those in need.