How can I enroll?
During the initial three-week opt out period, you need do nothing if you received an opt out notice; you will automatically be enrolled unless you opt out. After the initial opt out period, a ratepayer may enroll at any time by calling Dynegy at 844-351-7691 and asking for the Itasca rate.

Show All Answers

1. How can I enroll?
2. What is an eligible resident or small commercial account?
3. What is a “small commercial account?”
4. Is there a form that I will have to fill out if I want to opt out?
5. How can Itasca get lower rates than ComEd?
6. What is the current “ComEd default rate?”
7. Will I receive two bills, one from ComEd and another from the new supplier?
8. Whom do I call if I have service problems?
9. If I am automatically enrolled in the program, can I leave the program later?
10. What is ComEd’s 6-month “hold” requirement?
11. I am enrolled in low-income assistance program. Will that be affected?
12. I’m on ComEd’s budget billing plan. Will that change?
13. Can I still have my payment automatically deduced from my bank account?
14. Will someone come to my home or call to sign me up?
15. How is the Village able to get competitive rates compared to the ComEd rate?
16. Is my electric supply at greater risk now that deregulation has opened markets to many new suppliers?
17. Is any of the energy generated from renewable “green” sources?