The Village of Itasca is dedicated to providing citizens and community members with reliable, sustainable, and safe drinking water, as well as environmentally safe treatment of wastewater. The Village Board is confident that the measured approach taken in recent years has left the Village in a position to allow a discount of the water rate to 2.5% for calendar year 2020. Therefore, the adjusted rate is outlined below and will be in place through 2020.
Pay Village Utility Bills Online or through Direct Debit. The Village offers several different payment options for residents to pay for their Water/Sewer bill. Residents can opt to pay online through the Village’s website, www.itasca.com, or by using direct debit through their bank account (no service fee). The online payment option is an easy-to-use process that allows residents to pay utility bills using a credit card. Online payment is secure, available 24 hours a day for convenience and is provided at a small convenience fee of 2.35% (2.85% if taken over the phone or at the counter) for using a credit card. For direct debit, funds for payment of a utility account will be withdrawn on the 18th, thus avoiding late fees. Authorization forms are available on the Village’s website. Payments may also be made in person at Village Hall, 550 W. Irving Park Road, mailed to Village Hall or placed in the 24-hour drop box located in the Municipal Complex parking lot. For any questions concerning the online or direct debit programs, please contact Utility Billing at 630/773-0835 or email firstname.lastname@example.org.